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The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders

Loyal customers spend more, stay longer and tell their friends about their experiences. In the Net Promoter System Podcast, Bain & Company's Rob Markey talks to business leaders who are using the management system to create experiences that keep customers coming back.

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  2. Ep. 206: Mike Salguero | A Rare Business Model, Well Done

Ep. 206: Mike Salguero | A Rare Business Model, Well Done

Sep 29, 2022

In this episode, Mike Salguero, founder and CEO of ButcherBox, and Rob Markey discuss how a purpose-driven, direct-to-consumer meat subscription service aims to improve people’s health, mitigate environmental damage, and make farming more sustainable and ethical.

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If you’d like to learn more about Mike Salguero, you can find him on LinkedIn.