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The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders

Loyal customers spend more, stay longer and tell their friends about their experiences. In the Net Promoter System Podcast, Bain & Company's Rob Markey talks to business leaders who are using the management system to create experiences that keep customers coming back.

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  2. Ep. 208: Jason Barro | NPS Prism: The Source for True, Deep NPS Insights

Ep. 208: Jason Barro | NPS Prism: The Source for True, Deep NPS Insights

Nov 10, 2022

In this episode, Jason Barro, Bain & Company partner, and Rob Markey discuss NPS Prism and how it’s used across various industries to drive consumer sentiment.

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If you’d like to learn more about Jason Barro, you can find him on LinkedIn.